Live Chat Security Information

TFCU’s Live Chat sessions are encrypted with Transport Layer Security (TLS) using a DigiCert global certificate key. This key supports up to 256-bit encryption with the standard browser versions. This enables TFCU Live Chat sessions to maintain the highest level of security while supporting the widest range of browsers.

To access Live Chat, TFCU recommends the two most recent versions of the following Internet browsers: Internet Explorer, Firefox, Safari, Google Chrome or Edge. Older versions of these browsers may not be as secure and can cause functionality issues.

Live Chat Hours (Central Time)

  • Monday–Friday 6:00 a.m.–9:00 p.m.
  • Saturday 8:00 a.m.–1 p.m.